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Technical Support

Technical Support

Find at Donauer the support you need in choosing the equipment that best suits your project, as well as the support you need when you need technical advice.

You can request our support at any stage of your project: from conception to after-sales.

Study and realization of preliminary design and sales support.

Study and realization of preliminary design and sales support.

We dimension our systems in a personalized way and according to the technical rules in force, always taking into account the optimization of the investment. We select the most suitable equipment for each situation according to the manufacturer's instructions. We also carry out economic/energy studies to validate our solution and support our customer in their sale.

Technical responsability

Technical responsability

We support our clients in technical and legal matters in order to bring the system into line with the legislation in force. We prepare electrical diagrams, projects and inspection prior to installation.

Remote Support and Commissioning: Support During Start-up and Equipment Operation:

Remote Support and Commissioning: Support During Start-up and Equipment Operation:

After the installation is complete, you can count on our support for system startup, local configurations and/or remote monitoring systems. Support can be done over the phone, on site or with the help of other remote access tools.

After sales

Do you need technical support with error and malfunction detection, firmware update, equipment reconfiguration, support with guarantees and technical consultations?AFTER SALES & RMA

After sales

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